Solicit Customer Feedback + Monitor Results + Respond to Customers

The Interactivity Package bridges the communication gap that exists between businesses and their customers after the sale. The Interactivity Package helps businesses improve their practices and develop and leverage positive word of mouth about their business.

Here is how the Interactivity Package works...

1. Ask your customers to rate and review your business

Don't just hope that your customers are leaving your business satisfied. Use Check a Biz point-of-purchase rating request materials and ask them!  Check a Biz Sponsors encourage their customers to rate them on the proprietary Check a Biz rating system. Check a Biz is easy to use and 100% free for consumers to rate businesses, so collecting your customers' feedback is a breeze. Customized Check a Biz surveys collect revealing information from your customers about what kind of experience they really had at your business.

2. Monitor customer satisfaction

Set up review alert thresholds and get notified about the ratings and reviews that are being submitted by your customers.  The Review Alert System is the easiest way to monitor how happy your customers are after they leave your business.

3. Communicate with your customers after the sale

When you get notified about new ratings and reviews, not only are you able to read your customers' opinions, you can get in on the conversation!  Use the Review Alert System to respond to customers who have rated your business. Handle instances of dissatisfaction or thank happy customers for their great feedback. The Review Alert System enables you to communicate with your customers quickly and effectively after the sale.

Learn more about the Interactivity Package